Need help?

When experiencing issues, you should:

  1. Check the Help page to diagnose your error code

  2. Read through the General FAQs page

  3. If you are still unable to find a solution, please reach out to us on our #tech-support Discord channel.

Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block and report them as spam.

You should NEVER under any circumstance reveal your private key or recovery phrases. If anyone asks for them, immediately block and report them as spam.

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